Can I stay with my pet during the grooming?
No. Pets are calmer and better behaved for grooming when the owner is not present. When the owner is present the dog is so focused on the owner that it disrupts the grooming process. It simply is harder on the dog and the groomer. We need the dog’s full attention. We are using very sharp equipment around your pet's eyes and other "private parts" of the body. With the owner present the dog will not remain still enough for us to groom him safely.

 When is it best to have my puppy groomed for the first time?
We like to see new puppies in our shop as early as 8 weeks of age. It's never too early to get your dog accustomed to grooming. Your puppy's first visit will be short and simple. Probably just a bath, blow-dry, nail clipping, and perhaps a little trimming around the face. We need to start very slow and sweet as to not stress the little pup out and to avoid "turning him off" to the grooming process.

 Does my dog need to be fully vaccinated?
We require that you dog have its rabies vaccination.  Please bring a copy of your pet’s vaccination records with you on your first visit. It is in the best interest for your dog, as well as all the other dogs that come to the shop.

 Why does it seem so expensive to have my dog groomed?
Top Ten Reasons Why It Costs More to Get Your Pet Groomed Than Your Own Hair Cut:
10. Your hairdresser doesn't wash and clean your rear end.
9. You don't go for eight weeks without washing or brushing your hair.
8. Your hairdresser doesn't have to give you a sanitary trim.
7. Your hairdresser doesn't have to clean your ears.
6. Your hairdresser doesn't have to remove the boogies from your eyes.
5. You sit still for your hairdresser.
4. Your haircut doesn't include a manicure or pedicure.
3. Your hairdresser only washes and cuts the hair on your head.
2. You don't bite or scratch your hairdresser.
1. The likelihood of you pooping on the hairdresser is pretty slim.

This list may be funny BUT it is TRUE!! Grooming a dog simply takes more time, patience AND COURAGE then cutting human hair!

 What determines the cost?
The cost is based on the breed of the dog, what you want done, the condition of the coat, and the pet's behavior. All pets are different. As hard as you try to describe your dog, his hair, his behavior and what you want done over the phone, without seeing your dog or meeting your dog, we can not give you an exact price over the phone. Only an approximation

 My dog is matted but I don't want him shaved. Why won't you brush him out?
Because it hurts. A LOT!  If the dog’s hair is matted, the hair is already damaged and will not brush out to healthy looking or feeling hair anyway. Again, mostly we won't do it because it is not fair to the dog. It is not the dog’s fault that it ended up in this position and we will not torture any dog for the sake of a nice haircut! If the dog has a mat or two that is a different story. We will do our best to remove the mat or simply shave the one mat out and continue on with a nice hair cut.